OD and its associated activities are undertaken by every manager across NHS Greater Glasgow and Clyde, the OD Team is here to provide focused support and expertise to:
- Design, implement, monitor and evaluate leadership, individual, team, cultural and improvement activities
- Provide an aligned resource to locally support senior managers and their teams
- Facilitate directorate and professional teams to develop and improve how they work to deliver excellent service and patient centred care
- Provide expertise on OD approaches, tools, models and interventions.
For further information and to answer any questions, please contact your OD Advisor.
Boardwide Leadership Provision
NHSGGC are committed to:
- Developing leaders who can meet the challenges we face as an organisation,
- Effectively engage with staff, partners and patients and who have the skills to deliver excellent services.
Management Development provision is available from the Learning and Education Department.
Pilotlight – helps individuals to apply their professional skills to those who need it, and to grow their own skills as part of a team.
Resilience and Wellbeing Toolkit
The Resilience and Wellbeing toolkit is designed as a practical resource for you to use in understanding what drives your own well-being at work.
Further development for managers is available via Resilient Leadership – a delivered module designed to help you understand your role in relation to the well-being, resilience, engagement and ultimately performance of your teams.
Please visit our Resilience pages on Staffnet or contact your OD Advisor.
Change and Improvement
Improvement modules and tools
Four videos designed to take you through the use and application of a series of improvement modules/tools, or help you to understand and plan for the reactions of people to change, can be used as individual approaches or in conjunction with each other to support a wider range of activities.
- Understanding Your Process Through Mapping
- Identifying Process Wastes and Organising the Workplace with 5S
- Delivering the Root Causes of Process Waste
- Making Improvements with the PDSA Model.
The videos are available on our Staffnet pages.
Leading in changing times
Two videos designed to support you to prepare for and lead others through change.
- Leading in Changing Times – Managing the Process
- Leading in Changing Times – Managing the Transition
Each video focuses on one tool and can be viewed on our Staffnet pages.
Meet the OD Team
Acute and Corporate Services
- Douglas Mann: Head of OD – Acute and Corporate Services – douglas.mann@ggc.scot.nhs.uk
- Lisa Donnelly: Senior Business Support Officer, OD – lisa.donnelly@ggc.scot.nhs.uk
- Julie Pearson: Senior OD Advisor – Clyde Sector and Board Nursing Directorate, Public Health Directorate, Glasgow Centre for Population Health – julie.pearson@ggc.scot.nhs.uk
- Paul Cogan: Senior OD Advisor – Estates and Facilities and eHealth Directorates – paul.cogan@ggc.scot.nhs.uk
- Joyce Bowes: Senior OD Advisor – Regional Services and Diagnostics Directorates – joyce.bowes@ggc.scot.nhs.uk
- Claire Robertson: Senior OD Advisor – Women and Childrens Services and North Sector – claire.robertson@ggc.scot.nhs.uk
- John Scrimgeour: Senior OD Advisor – South Sector and Finance – john.scrimgeour@ggc.scot.nhs.uk
- Runima Kakati: OD Programme Manager – runima.kakati2@ggc.scot.nhs.uk
Partnerships
- Alix Malcolm : Head of Organisational Development – Partnerships – Alix.Malcolm@ggc.scot.nhs.uk
- Debbie Conlon: OD Team Administrator – debbie.conlon2@ggc.scot.nhs.uk
- Carrie Fivey: Senior OD Advisor, Glasgow City HSCP – carrie.fivey@ggc.scot.nhs.uk
- Janice Turnbull: Senior OD Advisor, Renfrewshire HSCP – janice.turnbull@ggc.scot.nhs.uk
- Claire Campbell: Senior OD Advisor, Glasgow City HSCP – Claire.Campbell2@ggc.scot.nhs.uk
- Josephine Dick: Senior OD Advisor, Glasgow City HSCP – Josephine.Dick@ggc.scot.nhs.uk
- Moira Wilson: Senior OD Advisor, West Dunbartonshire HSCP – moira.wilson2@ggc.scot.nhs.uk
- Ashleigh Voigt – Organisational Change and Development Manager – Ashleigh.Voigt@ggc.scot.nhs.uk
- Lisa Walsh – Senior OD Advisor, East Dunbartonshire HSCP – lisa.walsh2@ggc.scot.nhs.uk
Civility Saves Lives
Civility Saves Lives (CSL)
The aim of the Civility Saves Lives (CSL) campaign is to create, enable and maintain positive workplace relationships and environments where the culture is improved by promoting the value of civil, caring and compassionate interactions, raising awareness of unprofessional and unproductive behaviours, and understanding the negative impact that rudeness (incivility) can have.
CSL Vision in NHSGGC
Awareness – That all staff are aware of the benefits and initiatives they can agree in their own departments that promote encouragement and support between colleagues, and that they are also aware of the impact of incivility on patient safety, staff wellbeing and performance.
Agency – That we have an established approach (completely independent of formal HR process) to address incivility when it happens, that is available to all staff and is compassionate and positive, recognising we are all human and can make mistakes with our behaviour.
Getting involved
Everyone is encouraged to learn about the power of civility and the impact of rudeness, and we can all play our part in spreading the word about Civility Saves Lives with colleagues and across teams.
Why not become a Civility Champion within your team/ service? Learn more about the Champions in the overview paper, their role in raising awareness, and the local groups which have been established. You can contact your local Organisational Development Advisor to discuss or find out a bit more.
Useful Information and Links
- National Civility Saves Lives (CSL) website
- An Overview of Civility Saves Lives – the presentation is available for anyone to use to provide an overview of CSL. Further information to accompany some slides can be found in the notes pages.
CSL – General Awareness and Engagement sessions – May/June 2022
CSL Scotland Event 5 November 2021
NHS Scotland National Leadership Provision
To access programmes such as Leading for the Future (LFTF), Scottish Coaching and Leading for Improvement Programme (SCLIP), Scottish Improvement Leader Programme (ScIL) please visit TURAS Learn.
Visit ProjectLift for access to the Leadership Self Assessment Questionnaire (SAQ) and learning resources.
Other programmes and resources can be accessed using TURAS Learn.
Career and Development Planning
This section is designed to offer you information to help to plan development activities for your current post and prepare for future roles as part of a career pathway:
- Preparing for a development discussion
- Developing Your Career Plan
Preparing for Development Discussions
Having effective development and career planning conversations are an essential part of creating a workforce skilled to deliver our services, teams who are continually learning and improving and individuals who are focused and engaged.
It is important to find time to plan and prepare for your development meetings.
- Guidance for managers preparing to have a discussion with an employee
- Meeting the requirements of equality legislation in Integrated Succession, Career and Development Planning – further information to support managers
- Guidance for employees preparing to have a discussion with their manager
- Giving and receiving feedback – information and tips to support effective feedback.
Developing A Career Plan
Having a career plan helps us to clarify our short and long term learning objectives, how we will achieve these and the time we need to do this. A career plan is essentially a route map of development activities designed to take us to where we would like to be.
Regular review of our plan lets us see the progress we are making, build and adapt our development towards different roles or opportunities and continue the journey to our ideal job.
- Guidance on creating a career plan.
- You can now access and complete the Project Lift Self Assessment Readiness Questionnaire via Turas. This will give you a comprehensive report of your strengths and areas for development to inform your career plan.
- Information and tools on career planning.
Further Information
Please contact anyone from the HR and OD team to help with any questions.